Primary Purpose:
- The Senior Director of Product Strategy & Experimentation role will function as a key leader in the Product organization and will be responsible for leading a team of Product managers and analysts through Product functions that span the spectrum from ideation-strategizing to execution-delivery and everything in between.
- This leader and his/her team will be responsible for achieving key business metrics by enhancing the customer experience on the digital properties of the brands.
- This leader is responsible for maintaining robust inbound and outbound communications with colleagues, stakeholders, and leadership about all things to do with his/her product portfolio. This role will have a strong seat at the table of the think tank that shapes and delivers the future of the company’s digital products.
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office location for this role is Chicago, IL.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties & Responsibilities:
- Lead the development of the product vision, then drive a process to bring that vision to fruition.
- Directly manage and mentor a team of Product managers and analysts.
- Collaborate with key stakeholders to develop product-line growth strategy.
- Champion the needs of the customer and business goals throughout the execution of a project.
- Lead complex projects independently, develop a strong understanding of our customers, manage multiple concurrent projects, and identify and lead solutions that recognize significant business value.
- Drive cross-functional teams comprised of both business roles and technical development during the life cycle of product development.
- Inspire and motivate the development teams to deliver innovative and exciting solutions with an appropriate sense of urgency.
- Blend strong business acumen, technical problem solving and agile execution.
- Lead the prioritization of ecommerce features and understand the art of sequencing their delivery with an agile framework.
- Partner with IT on development, testing & implementation plans, as well as internal communications & deployment plans.
- Proactively identify issues and work with internal partners to understand options and execute solutions.
- Synthesize business requirements, identify areas of uncertainty, recommend solutions, gather buy-in from relevant stakeholders, roll solution out to team, shepherd feature through development and review code before rollout.
- Develop metrics to measure success of program features, analyze results, and partner across the organization to develop action plans and enhancement recommendations.
- Act as an ambassador for the product internally and as the primary contact for queries related to the product.
- Additional job duties may be assigned as needed to meet the needs of the business and support our Values.
Qualifications:
- Bachelor’s degree
- 10+ years of overall relevant experience
- 7+ years of experience in product management
- 5+ years of experience working in an Agile development environment managing iteration-level deliverables
- 5+ years of digital experience
- 3+ years of experience in direct personnel management
- Strong analytical, prioritizing, interpersonal, problem-solving, presentation, project management (from conception to completion), & planning skills
- Strong verbal and written communication skills
- Demonstrated collaborative skills and ability to work well within a team
- Ability to manage multiple projects in various phases of ideation, execution, or delivery
- Ability to work with and influence peers and senior management
- Ability to work in a fast-paced and deadline-oriented environment
- Self-motivated with critical attention to detail, deadlines and reporting
- Data driven mindset and track record
Preferred Qualifications:
- Master’s degree
- Domain expertise in Digital-Retail
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